The Role of Call Centers in Managing Patient Referrals Effectively

The referral process plays a critical role in delivering timely patient care and supporting collaborative communication among healthcare providers. For small to mid-sized medical practices in California, efficient management of patient referrals is essential to ensuring positive outcomes and optimizing operational workflows. Yet, many practices struggle with the complexity of referral coordination, leading to delays…

Navigating the Complexities of AR Recovery in Healthcare

Effective management of accounts receivable (AR) recovery is a critical component of healthcare revenue cycle operations. Yet, it remains one of the most challenging aspects for medical practices and clinics, particularly in highly regulated states like California. Failure to address aging receivables can result in financial strain, reduced cash flow, and operational inefficiencies. Below, we…

Photo of doctor looking at laptop illustrates blog: "What Is a Medical Legal Expense?"

What Is a Medical Legal Expense?

In today’s post, we discuss medical legal expenses, from a basic definition to how the fees for medical legal expenses are billed in California. Keep reading to learn more! What Is a Medical Legal Expense? According to California law, the term “medical legal expense” refers to any expense made to prove or disprove a workers’…

Photo of doctor holding tablet illustrates blog: "California Workers’ Comp Glossary"

California Workers’ Comp Glossary

From QMEs to claim administrators and Maximus, the language of California Workers’ Comp can be obscure to the uninitiated. But don’t worry — this short glossary will make things a lot easier. AME, Agreed Medical Evaluator When there are questions about the benefits an injured worker should receive (known as a medical-legal dispute), the worker…

Smiling doctor illustrates blog "4 Strategies to Increase Patient Retention"

4 Strategies to Increase Patient Retention

Patient retention, defined as your to build loyalty among your patients is crucial to the success of your practice. With that in mind, here are five easy strategies you can implement to increase patient retention. 1. Improve Your Patients’ Experience Providing a positive patient experience is crucial for any healthcare practice. Patients are more likely…

Male doctor with arms crossed.

10 Business Tips for Small Medical Practices

Running a small medical practice comes with its unique challenges and opportunities. From providing quality patient care to managing administrative tasks, small medical practices require a strategic approach to thrive in a competitive healthcare landscape. In this blog, we’ll explore essential business tips that can help small medical practices enhance their efficiency, patient satisfaction, and…

Woman doctor holding calculator illustrates blog "What is Healthcare Revenue Cycle Management?"

What is Healthcare Revenue Cycle Management?

Healthcare Revenue Cycle Management is the process of overseeing and optimizing the financial aspects of patient care, from the initial appointment scheduling to the final payment collection. It encompasses a series of interconnected steps aimed at ensuring the timely and accurate reimbursement for services rendered by healthcare providers. Key Components of Healthcare Revenue Cycle Management…

Male and female doctors illustrate blog "Productivity tips for doctors"

5 Productivity Tips for Doctors

As a doctor, have you ever felt like you are struggling to keep up with the demands of your profession? You’re not alone. In the medical field, there’s always more to do than there is time to do it, and it can be difficult to prioritize tasks and stay efficient. However, implementing certain productivity tips…