California Workers’ Comp Glossary
From QMEs to claim administrators and Maximus, the language of California Workers’ Comp can be obscure to the uninitiated. But don’t worry — this short glossary will make things a…
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4 Strategies to Increase Patient Retention
Patient retention, defined as your to build loyalty among your patients is crucial to the success of your practice. With that in mind, here are five easy strategies you can…
5 Signs Your Medical Office Needs Help With Insurance Verification
Insurance verification is a critical cog in the wheel of healthcare service delivery. When handled inefficiently, it can result in billing errors, delayed payments, or dissatisfied patients—none of which a…
Referrals Made Easy: How a Back Office Team Can Cut the Chao
Efficient patient referral processes are crucial for medical practices, yet they often become a source of frustration for office managers and operations professionals. Managing referrals involves juggling paperwork, coordinating with…
Why Every Medical Practice Needs a Dedicated Call Center (Like, Yesterday)
Managing a medical practice isn’t just about providing excellent patient care. It’s also about creating seamless communication channels that help practices run efficiently while providing the best possible patient experience.…
Still Handling Mail In-House? Here’s Why Outsourcing Your Mailroom Just Makes Sense
Managing a medical practice requires juggling countless responsibilities, from patient care to maintaining operational efficiency. Yet, many health practices still handle their mailrooms in-house, leading to unnecessary costs, inefficiencies, and…
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