From QMEs to claim administrators and Maximus, the language of California Workers’ Comp can be obscure to the uninitiated. But don’t worry — this short glossary will make things a lot easier. AME, Agreed Medical Evaluator When there are questions about the benefits an injured worker should receive (known as a medical-legal dispute), the worker…
Patient retention, defined as your to build loyalty among your patients is crucial to the success of your practice. With that in mind, here are five easy strategies you can implement to increase patient retention. 1. Improve Your Patients’ Experience Providing a positive patient experience is crucial for any healthcare practice. Patients are more likely…
Insurance verification is a critical cog in the wheel of healthcare service delivery. When handled inefficiently, it can result in billing errors, delayed payments, or dissatisfied patients—none of which a medical office can afford. For medical office managers, healthcare administrators, and billing specialists, spotting early warning signs can save time, money, and stress. Here are…
Efficient patient referral processes are crucial for medical practices, yet they often become a source of frustration for office managers and operations professionals. Managing referrals involves juggling paperwork, coordinating with multiple parties, and ensuring patients have a smooth transition to specialty care—all while keeping the rest of the practice running smoothly. It’s no surprise that…
Managing a medical practice isn’t just about providing excellent patient care. It’s also about creating seamless communication channels that help practices run efficiently while providing the best possible patient experience. Yet, many practices overlook one of the most critical elements in their operations: a dedicated call center. If your practice relies on front-desk staff to…
Managing a medical practice requires juggling countless responsibilities, from patient care to maintaining operational efficiency. Yet, many health practices still handle their mailrooms in-house, leading to unnecessary costs, inefficiencies, and potential compliance risks. If you’re wondering whether your medical practice should take the leap and outsource its mailroom operations, this blog will explain why it’s…
Billing may seem like just another administrative task, but how you manage it can significantly impact your business’s efficiency and bottom line. While many businesses still rely on manual billing processes, doing so can quietly drain revenue in ways that aren’t always obvious at first glance. If you’re a small business owner, finance manager, or…
Healthcare today extends far beyond the walls of a clinic. For medical practices aiming to deliver exceptional care while maintaining patient satisfaction and retention, post-visit callbacks are no longer optional – they’re essential. These simple yet powerful follow-ups allow healthcare providers to nurture relationships, ensure better health outcomes, and even optimize business operations. This blog…
Missed appointments. Unfilled slots. Lost revenue. These are challenges every medical practice faces, but the solutions might be simpler than you think. With smarter reminders and flexible scheduling, you can transform your operations, improve patient satisfaction, and safeguard your bottom line. If you’re a medical practice owner wondering how to address these issues, this blog…
Running a clinic has never been easy, but healthcare today is fraught with challenges. From increasing patient loads and staffing shortages to rising operational costs, clinics struggle to maintain quality care while staying afloat. One overlooked yet effective solution? Outsourcing front desk tasks. It’s a game-changer that can make the difference between efficiency and burnout.…