Revenue Leakage Between Departments: How Front Office and Billing Misalignment Costs Practices Money
Revenue leakage between departments often begins with small communication gaps that seem manageable in the moment. When front office staff, eligibility teams, billing specialists, and collections workflows are not aligned, those gaps can turn into delayed claims, preventable denials, and missed reimbursement opportunities. For medical practices, the issue is rarely one isolated mistake. More often,…